Warranty
Every Scandikodu renovated apartment comes with a two-year warranty on the renovation works. Here you will find the warranty terms, guidance for getting help fast, and the warranty report form.
Before submitting a report, check who solves your problem — that is the fastest way to get help.
A water leak, electrical fault or other problem that may increase damage or prevents the use of the apartment.
Contact the building's maintenance company immediately — you can get the contacts from the apartment association. Scandikodu does not have a 24-hour emergency service. Notify us afterwards at the earliest opportunity.
Heating, electricity, ventilation, low-voltage networks, water and sewerage, as well as the facade, roof and stairwell.
These fall within the responsibility of the apartment association — contact the association or the building's maintenance company.
A defect in the works we carried out or the furnishings we installed — for example finishing, tiles, skirting boards, taps or furniture.
That is for us. Fill in the form below or write to info@scandi.ee.
The complete and legally binding list is in the warranty terms. Warranty terms (PDF)
A quick self-check before submitting — this way you avoid filing a report we cannot resolve under the warranty.
| Not a warranty case | A warranty case |
|---|---|
| Wear marks and scratches on the parquet | Parquet coming out from under the skirting |
| Wear marks and chips on the walls | A ceramic tile has come off the wall |
| A tap broken by excessive force | A tap leaking under normal use |
| An unmaintained, mouldy silicone joint | A silicone joint has come loose |
| Fine drying cracks in the paint layer | Extensive cracks in walls or ceilings |
| Doors and windows needing adjustment | A skirting board has come loose |
| Surfaces faded by sunlight | No power in a socket we installed |
Check the guidance above and the examples table. For the building's technical systems, contact the apartment association.
The apartment's address, as precise a description of the defect as possible, its location in the apartment, and photos.
Report the defect at the earliest opportunity after discovering it. If damage increases because of late notification, the warranty does not cover the increased part.
We generally respond within a couple of working days, request additional information if needed, and agree on an inspection and a time for the works.
Effective from 6 July 2026 (version 2026.1). The warranty terms are also attached to every sale transaction.
The Estonian version is the legally binding one.
Please describe the problem as precisely as possible and attach photos if you can.